Privacy Policy
This Privacy Policy describes how HotelBookingPanel ("we", "us", or "our") collects, uses, and protects your information when you visit our website or purchase our software. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you interact with our website or request a demo:
- Contact information — name, email address, phone number, and business name provided via our demo request or contact forms.
- Usage data — pages visited, time spent on pages, browser type, device type, and IP address collected automatically via analytics tools.
- Communication data — messages you send us via email, WhatsApp, or contact forms.
2. How We Use Your Information
We use the information we collect to:
- Respond to your demo requests and inquiries in a timely manner.
- Schedule and conduct personalized product demonstrations.
- Send you information about our products, updates, and promotions (you can opt out anytime).
- Improve our website, services, and user experience.
- Comply with legal obligations and protect our legal rights.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers — trusted tools we use to operate our website (e.g., analytics, email services) under strict confidentiality agreements.
- Legal requirements — when required by law, court order, or government authority.
4. Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors interact with our content. Cookies are small text files stored on your device. You can disable cookies in your browser settings at any time, though some features of the site may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions on our website are secured via HTTPS/SSL encryption.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Demo inquiry data is typically retained for 24 months unless you request deletion.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to marketing communications at any time.
- Lodge a complaint with a relevant data protection authority.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Questions about this policy?
Contact us at sales@hotelbookingpanel.com or WhatsApp +1 202-704-3668. We typically respond within 4 business hours.